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Online Instruction: Requesting materials for pickup

Links and resources to help in the development of online course systems.

Placing a hold

The steps to request an item are simple.

Step 1: Search for your book

To begin, use the library search engine on the front page to search for the book or other item you wish to request.

Conduct a search on the main library page


Step 2: Sign into your account

Next, use the yellow prompt at the top of your self to sign into your account. Make certain that you are signed in as yourself.

If you need a refresher on now to log into Primo, click here.

Sign into primo search service


Step 3: Click on the item you wish to request and request it

Finally, click on the item you wish to request to open in, and then chose "Request" under the "Get It" heading. You may include special instructions in the comment field.

Request an item, clicking "Request" under the "Get it" menu.


How to obtain your request

You will receive an email when your request is ready. Items will be available for pickup within 2 hours between the hours of 10am and 5pm each weekday, excluding holidays. Requests placed after 5:00 pm will be available the next morning. Please contact us using our Ask a Question form if you need to make special arrangements or accommodation. Your item(s) will be bagged and waiting for you and a member of the library staff will be monitoring the door at those times and will hand them to you. 

Faculty and staff at remote locations may also use this process to have physical items mailed to their remote work or home address. Patrons are responsible for returning the materials either in person or via parcel service.

We will continue to support electronic delivery of chapters or portions of physical items from our collections. Please continue to submit those requests via our Interlibrary Loan service.