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Interlibrary Loan: Home

ILL FAQs and how-to

ILL Service & Remote Access

March 18, 2020 Update:

Due to the evolving circumstances of covid-19, our network of lending libraries has significantly decreased, and continues to become smaller. At this time, we are unable to fulfill all borrowing requests. We are deeply sorry for the inconveniences(s) that request cancelations may cause for you. Updates for the college can be found at https://www.esf.edu/coronavirus/.

Have a question while working remotely? Chat with a librarian at
https://www.esf.edu/moonlib/

March 13, 2020:

The interlibrary loan office at Moon Library is committed to continuing to provide materials to those on or off campus. For the most part, it's "business as usual," but here are some important notes:

  • Requests for articles and chapters can still be made as usual, these will be delivered electronically.
  • Requests for materials in the physical collections in Moon are possible, please make a request like anything else.
  • Books may still be requested, but they would still need to be picked up on campus. However, our office can help obtain a chapter or two from your ILL book. Please contact us about how to do this.
  • Please renew and/or return to Moon ILL books before leaving campus if at all possible. ILL books may also be mailed back to us at: ILL, Moon Library, SUNY ESF, 1 Forestry Drive, Syracuse, NY 13210. Please contact us if you need further assistance with returning or renewing ILL books.
  • Please email moon@esf.edu with any questions about interlibrary loan.
  • Please note that due to this international phenomena that there will be delays and failures in interlibrary loan due to reduced staffing and service hours at libraries throughout the region and country and world.   

Welcome to Interlibrary Loan @ ESF!

Welcome!  Interlibrary Loan (ILL) is a supplementary service provided in cooperation with libraries around the world to help the ESF campus community obtain materials needed for research and study that are not available at Moon Library.  ILL service is available to current faculty, staff, and students of the College of Environmental Science and Foresty.

Books and theses are borrowed from lending libraries and individual journal articles are scanned and sent electronically from lending libraries. While most materials can be obtained, few libraries will lend whole periodicals, reference books, textbooks, media materials, rare books, or current publications (i.e. published in the last year).  The speed with which requests get filled varies greatly, depending on the type and rarity of material requested, where it is located geographically, and the form in which it is supplied.

Please use the tabs above to navigate this guide. Please see the attached PDF for complete interlibrary loan polices.

How Does ILL Work?

Articles:

  • Email notifications will be sent letting you know your article is availble for viewing - follow the link provided in the email.
  • Articles may be viewed by logging in to your ILLiad account and clicking 'View' next to article shown in the 'Electronically Received Articles' box.

Books and Media:

  • Email notifications will be sent out letting you know that you can come to the circulation desk at Moon Library to pick up your book.
  • Some items will be marked as 'Library Use Only.'  This means that the lending library has stipulated that those items not be taken outside the library due to their fragile or rare nature.
  • Renewals must be requested before the book is due.  To renew a book, log in to your ILLiad account, click on 'Checked Out Items' on the left-hand side, click on the transaction number of the book you want to renew, and then click 'Renew Request' at the top of the page.  You will receive an email stating whether or not the book is renewed with the new due date. Often books are only allowed one renewal by the lending library.
  • Books will come with attached paperwork noting when the book is due back and any additional information - please leave this paperwork on the book!
  • Courtesy emails will be sent reminding you to either renew or return your book.

Where In the World Did My ILL Request Come From?

This map shows cities around the world that loaned books and articles to the ESF community through interlibrary loan networks during the 2015-2016 academic year. Click on the map to zoom in.

Search WorldCat

WorldCat is a global catalog of library collections and a great place to find materials not owned by ESF or SU.

ILL News

Changes to ILLiad login and improvements to interlibrary loan

No changes to Illiad login will occur during the semester. Staff at Moon Library are working on improvements to our Interlibrary Loan service. One of these being a move to single authentication much like you see when using Primo (library discovery) and other campus and SUNY services. This should make using interlibrary loan easier for everyone as users will not have to create and remember another log in as has been the practice for many years, and it will facilitate integrating interlibrary loan into our library management system.

In order to implement this improvement, we are working to clean up our interlibrary loan database to generally only include transactions from the last five years and to remove any users with no transactions or activity within the last five years. This new authentication may not have a particular visible effect on most users, however those users who have created unique ILL usernames will have to switch to their ESF ID information once this is completed. We will do our best to minimize impact on users, and hope that this will in fact improve your experience with interlibrary loan. We will provide more information as the project progresses and as always please reach out with questions.

  • The request history of active faculty accounts will not be deleted.
  • We will attempt to merge your existing ILLiad account to your ESF ID account.
  • This will facilitate integrating interlibrary loan function into our discovery and library management systems, eventually meaning one less separate system for you to interact with.
  • We do not yet have a precise timeline for this project as it is complex and relies in part on external vendors. We will update the community as we have information.

What Do You Think?

If you've used Interlibrary Loan at ESF, how satisfied are you with the service?
Ecstatic!: 25 votes (59.52%)
Happy: 13 votes (30.95%)
Neutral: 4 votes (9.52%)
Unhappy: 0 votes (0%)
Very Disappointed: 0 votes (0%)
Total Votes: 42