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Interlibrary Loan: Renewing ILL Items

ILL FAQs and how-to

Requesting Renewals

How to renew your ILL book:

  • Log in to your ILL account.
  • In the Checked Out Items box at the top of the page, click the 5-digit number next to the book you want to renew.
  • Click the Renew Request button at the top of the new page that opens.
  • If there is no button or one renewal has already been requested, please send an email to requesting another renewal.

What happens next:

  • The renewal request is sent to the lending library which will confirm or deny the renewal request.
  • You will receive an email with either a new due date or a statement saying the book cannot be renewed.

Realize that:

  • Requesting a renewal in your ILL account does not automatically guarantee the book will be renewed.
  • Renewal requests must be made before the due date.
  • If the renewal request is denied, the book must be returned by the original due date.
  • Often only one renewal is allowed, but you can contact the ILL office for further renewals.


For help with renewing your interlibrary loan items, contact the ILL office.

  • Email:
  • Phone: 470-4780

ILL News

Interlibrary Loan Service May be Disrupted During Holiday Break

While the library remains open throughout break, Interlibrary Loan will operate a bit slower than usual due to staff vacations and other libraries being closed. Please allow for extra time in receiving your requests as it may take us a little longer to process them and get them from other libraries. Please email with any interlibrary loan questions. Thank you and have a great break!


Main Entrance to Library Now Open

The main entrance to Moon Library is now open and the south side entrance is now an emergency exit only. Please enjoy the new entry look and come visit the new cafe when it opens soon!


Changes to ILLiad login and improvements to interlibrary loan


No changes to Illiad login will occur during the semester. Staff at Moon Library are working on improvements to our Interlibrary Loan service. One of these being a move to single authentication much like you see when using Primo (library discovery) and other campus and SUNY services. This should make using interlibrary loan easier for everyone as users will not have to create and remember another log in as has been the practice for many years, and it will facilitate integrating interlibrary loan into our library management system.

In order to implement this improvement, we are working to clean up our interlibrary loan database to generally only include transactions from the last five years and to remove any users with no transactions or activity within the last five years. This new authentication may not have a particular visible effect on most users, however those users who have created unique ILL usernames will have to switch to their ESF ID information once this is completed. We will do our best to minimize impact on users, and hope that this will in fact improve your experience with interlibrary loan. We will provide more information as the project progresses and as always please reach out with questions.

  • The request history of active faculty accounts will not be deleted.
  • We will attempt to merge your existing ILLiad account to your ESF ID account.
  • This will facilitate integrating interlibrary loan function into our discovery and library management systems, eventually meaning one less separate system for you to interact with.
  • We do not yet have a precise timeline for this project as it is complex and relies in part on external vendors. We will update the community as we have information.