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Interlibrary Loan: Request an Item

ILL FAQs and how-to

Set up an ILLiad Account

The first step in requesting an item through ILL is to set up an account in ILLiad (ESF's ILL system):

  • Go to the ILLiad LogonPage
  • Select 'First Time Users' under the login boxes
  • Click the button at the bottom of the page that says 'First Time Users Click Here'
  • Fill out all the required fields in the form
    • Tip: Use your ESF/SYR netid as your ILLiad username

If you already set up an ILLiad account, simply enter your username and password in the logon page. If you forgot your password, please contact ILL staff at 470-4780.

ILL News

Library Open and New Entrance Available - 1/24/2022

Moon Library is now open, but the main entrance remains closed and inaccessible. Please enter the library via a new entrance on the south side of the building across from Marshall Hall. ILL and other materials are available to be picked up. Thank you!


Changes to ILLiad login and improvements to interlibrary loan

No changes to Illiad login will occur during the semester. Staff at Moon Library are working on improvements to our Interlibrary Loan service. One of these being a move to single authentication much like you see when using Primo (library discovery) and other campus and SUNY services. This should make using interlibrary loan easier for everyone as users will not have to create and remember another log in as has been the practice for many years, and it will facilitate integrating interlibrary loan into our library management system.

In order to implement this improvement, we are working to clean up our interlibrary loan database to generally only include transactions from the last five years and to remove any users with no transactions or activity within the last five years. This new authentication may not have a particular visible effect on most users, however those users who have created unique ILL usernames will have to switch to their ESF ID information once this is completed. We will do our best to minimize impact on users, and hope that this will in fact improve your experience with interlibrary loan. We will provide more information as the project progresses and as always please reach out with questions.

  • The request history of active faculty accounts will not be deleted.
  • We will attempt to merge your existing ILLiad account to your ESF ID account.
  • This will facilitate integrating interlibrary loan function into our discovery and library management systems, eventually meaning one less separate system for you to interact with.
  • We do not yet have a precise timeline for this project as it is complex and relies in part on external vendors. We will update the community as we have information.

Submit Request

To submit an interlibrary loan request, please follow these steps:

  • Log in to the ILLiad system with your ILLiad username and password.
  • On the left-hand side of screen under 'New Request,' select which type of material you are requesting
  • Fill out all the fields with the red asterisk next to them.
    • Tip: Fill out as much information as you know - dates, page numbers, and where you found the citation are especially helpful
  • Click the 'Submit Request' button at the bottom of the request form
  • Library staff will process your request as quickly as possible

What About Fiction?

For books to read for fun (and for audiobooks or DVDs), check out the Onondaga County Public Library.  OCPL is the place to go for novels and the latest best sellers.  Petit Branch is the closest to campus, just off of Westcott. There are several other branches all over the city and with your OCPL card you can check out items from any branch.