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Library Updates: Current News

F. Franklin Moon Library Resumes Academic Year Service Hours February 8th

by Matthew R. Smith on 2021-01-26T09:35:00-05:00 | Comments

To best balance both public health and the mission of the college, the library will have 5 Service Tiers of openness for its physical facilities. Even if the physical facilities must be closed, the library will remain open and continue core services such as instruction and reference work over online platforms. More details on the changes needed to facilitate Tiers B-D provided below. All of the following is subject to revision based on the evolving situation and future college/state/federal guidelines.

The Library will open under Tier B on February 8th. 

Service Tiers

A. ‘Business as usual’ with a few/no social distancing and health accommodations in place. Only obtainable when the threat of the COVID-19 is contained either through vaccine, herd immunity, effective treatment or other means as determined by the state and county. 

B. Physically seating is reduced to approximately 50% and distanced. In person instruction takes place with added livestream and/or (pre)recorded component with distancing measures for those physically present. All building occupants are required to wear masks and practice recommended distancing and hygiene procedures. Reference services are virtual and by appointment. Facility is closed to non-affiliated users. All users should be prepared to produce proof of affiliation. Otherwise, the building and services operate as normal. 

C. Greatly reduced building occupancy and added spacing in compliance with applicable guidelines. Loanable materials are paged from the stacks for contactless pickup. All instruction is delivered online. Reference services are virtual and by appointment. Facility is closed to non-affiliated users. Access to the library facilities or in-person research and reference help is by appointment only. Loanable items must be picked up at the door. Operational hours reduced.

D. College has moved to online/remote learning only. Moon Library is physically closed, staff work to fulfill the library’s mission to support students while working from home and extremely limited presence on campus as modeled in Spring 2020.

Expectations for all users of the library:

To have a successful residential experience it is necessary to follow these layered protections and behaviors rigidly.

All persons are required to wear face masks while in the F. Franklin Moon Library. 

  • Food consumption is allowed on the main floor of the Library or in the Moon 110 and Moon 019 classrooms at your seat and at the tables adjacent to the vending machines.

  • When not consuming your food, you must wear a mask. 

  • You must follow hygiene practices as below.

All persons are required to adhere to social distancing measures.

  • Stay at least 6’ away from others whenever possible.

  • Library seating should not be relocated. 

All persons are required to follow advised hygiene practices:

  • Clean the things that you touch with the provided cleaning supplies.

    • Wipe surfaces and items before you use them.

    • Disinfectant is for use on hard, non-porous surfaces only. Never on electronics.

    • Wet, not soak, the surface with disinfectant, holding the spray bottle 6-8” away. Do not breathe the aerosol. 

    • Let the disinfectant sit for 10 minutes. Wipe the surface dry with a microfiber cloth or towel, or allow to air dry.

    • Electronics should be disinfected with wipes labeled “For use on electronics only.”

    • Wash your hands often with soap and water; use hand sanitizer when soap and water are not available. Hand sanitizer stations have been installed throughout the building.

When in the Library, take note of all signage and abide by what is stated and follow all visual cues such as tape to mark floors, directional signage, etc.

Watch your distance, wash your hands, wear a face covering.

Safety Plan:

The following is adapted from the list of concerns and suggestions from the “Creating Safe and Resilient Campuses” by The Commission on Independent Colleges and Universities in New York and shall be in place during tiers B-D above, scaled as practical or needed, or as further information of best health practices become available.

Available public services

  • See Service Tiers above.

  • Only Affiliated persons will be permitted access to the library facility. Affiliated persons include currently enrolled ESF and Syracuse University students, current staff and faculty members at ESF and Syracuse University, and those persons doing work on behalf of ESF. 

  • Non-affiliated persons will not be permitted to use the facility until the College deems it safe and that the library can assure its ability to meet the primary educational mission of the institution and maintain staff and community health. Non-affiliated persons can contact the library via phone, e-mail, and virtual reference service so that we can try to address their service needs. It is important to understand that the public is given access to University libraries insofar as possible and in a manner that is both fiscally sound and consistent with the primary educational mission of the institution. 

  • Library Hours

    • The library anticipates being open the following service hours, which are subject to change based on budget and staffing.

    • Sunday 1p-9p

    • Monday-Thursday 8a-10p

    • Friday 8a-5p

    • Saturday CLOSED*

    • *The Library plans to offer special Saturday hours around Midterms and Finals, hours TBD. 

  • In-person services such as circulation and reference services

    • Circulation staff will be available during operational hours.

      • Patrons will swipe their own ID cards or provide their names so that Library staff can manually look up patron account information.

    • Reference services will be conducted virtually and by appointment. 

      • Beginning February 8, a live person is available to chat are Monday - Thursday 9a - 3pm, Friday 9a - 1p.

      • In person appointments are scheduled by each individual librarian and those hours will vary. 

      • Our “Ask a question” service is monitored seven days a week. 

  • Library instruction:

    • ESF 200 will run in person, online, and hybrid subject to future guidance. 

    • Workshops will be run online with possible limited in-person seating.

  • All accessibility policies and practices are available to all users insofar as possible. Please see: https://libguides.esf.edu/librarypolicies for service descriptions. 

Handling of Physical Items and Patron Self-service

Tangible materials and physical services (e.g., books, DVDs, cords):

  • Moon Library is following procedure as advised by the Upstate Medical University Library. Disinfecting of monographic materials (books) is not performed, but hygiene is provided for and required. 

    • Liquid disinfectants and UV exposure is not recommended (NEDCC), so procedures using these will not be performed.

    • Items can be returned to book drops and collected by staff using PPE.

    • For high-use materials, such as course reserves, personal hygiene practices are required.

  • We encourage patrons to request holds on materials so that they can be quickly picked up at the library.

    • Instructions to place a hold: https://libguides.esf.edu/online-instruction/placehold

    • The library will retrieve materials and hold them for pickup at the circulation desk.

    • Moon Library will not deliver physical interlibrary loan materials to faculty and graduate offices this semester. Individuals will be responsible for picking up their materials. If a patron is unable to come to campus they should contact the library for an accommodation.

  • SUNY materials can be returned at any SUNY library.

  • Interlibrary loan returns will follow the monographic return process. Interlibrary loans must be returned to Moon Library. 

  • Print release stations will be retired and printing via the network and online made available.

    • CNS will provide instructions on the revised procedures. 

  • Office supplies will remain available and cleaning/sanitizing supplies made available as applicable. 

  • The self-service scanner will be removed from public use for the Spring 2021 Semester

    • Students, staff, and faculty can submit digitization requests via ILLiad.  

The Library Facility

The library has reduced seating to approximately 50%

  • Furniture is stored and secured so that non-compliance due to availability is minimized.

  • The Quiet Study room is not available for Spring 2021. 

  • Barriers have been installed at the library service desk.

  • Libraries will utilize In and Out doors. 

  • Distancing demarcation on floors and enhanced signage installed throughout the building.

HVAC Systems 

  • Ventilation will be run at 100% outside air for two hour before building occupancy and two hours after building occupancy to properly flush the spaces.

  • Demand control ventilation will be disabled to allow as much fresh air in as possible.

  • The air filters have been upgraded to MERV 13.

  • The HVAC system is operating with as much outside air as possible (50% - typically it is 10% or less).

Staff to staff engagements

How we will keep library staff safe:

  • Library staffing will be staggered and de-densified whenever possible.

    • Staff will work staggered shifts and take advantage of telecommuting. 

  • Each staff member has a discrete work area. 

    • Shared areas like interlibrary loan and service points will be cleaned by users.

  • Student assistants

    • Will be provided with PPE and duties will be

      • Desk service

      • Materials handling

      • Interlibrary loan and document delivery

      • Student employees will be trained on campus hygiene and cleaning guidelines.

  • How we will manage hands-on and shared projects 

    • Most hands-on shared projects involve asynchronous use of physical materials or are entirely electronic where the risk of exposure is minimal. 

    • Use of PPE, and cleaning/hygiene practices will all be mandatory and followed.

Digital collections and resources

  • The library does already and will continue to provide materials from the physical collection via document delivery services. Patrons should submit requests via ILLiad/Interlibrary Loan.

  • The library can, pending budget, facilitate licensing and delivery of materials for course reserves. 

  • The Onondaga County Public Library  recognizes students with local campus addresses as library users and provision of services.

  • The library’s digital commons and Libguides can provide for file serving and digital repository capacity.

  • The SUNY Library Shared Services is engaging with vendors to streamline the purchase process for SUNY Libraries.

Course Reserves

Physical course reserves services will continue as normal.

We strive to do our best to help you deliver content to support your curriculum with the diminished resources we have. Given that such a high percentage of courses will be delivered online or in a hybrid format, and our experience from last spring, we anticipate an increased demand for electronic content in direct support of those courses. 

General Guidance for electronic materials: 
  • It is often impossible for the library to purchase an electronic textbook. Publishers simply don’t license them to libraries.

  • The library can most of the time purchase e-books if they are available. Not all monographic works are available as e-books, not all can be purchased by academic libraries. 

  • The library can digitize and license portions of texts that we own or otherwise obtain. This may involve copyright fees, funding is anticipated to be austere this year, and at this point we have no idea what our financial capacity will be. 

  • Some films are available to license for streaming classroom use. The price can range from reasonable to shocking. The TEACH Act grants provisions to digitize films for distance education, however the digitization and hosting is not a service that the library provides.

  • Electronic materials that are reused in subsequent semesters for the same course/instructor may require copyright permission. 

  • Book sections from works under copyright that are scanned and placed on electronic reserve will not exceed the substantive portion of the source.

  • Journal articles placed on electronic reserve from works under copyright that we do not subscribe to may be limited to two articles from any issue of the publication per semester. Linking to articles in our subscription databases is unlimited and preferred.

  • Materials placed on reserve should be made available for students and faculty only while the course runs, and should be removed after the course is no longer in session.

We strongly encourage faculty and instructors to make requests here for readings they expect students will need for their courses. In your request, please provide us with a complete citation,  when you need it by, and what course it is for, so we can plan and track accordingly.


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