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Interlibrary Loan: Campus Delivery

ILL FAQs and how-to

Campus Delivery

Moon Library is now offering a delivery service of library owned and interlibrary loan materials to faculty, staff, and graduate students.  Here's how it works:

What can be delivered: Items requested through interlibrary loan and Moon Library owned items can be delivered.

Who can request delivery: Faculty, staff, and graduate students may participate in Campus Delivery – sorry, we cannot deliver to undergraduates at this time.

Where items are delivered: Specified office or mail box location on the main Syracuse campus only.


  • For delivery of ILL items: Update your user information in your ILLiad account by selecting Campus Delivery and indicating your campus office or mailbox location (i.e. 402 Baker, etc.).
  • For delivery of Moon Library items: Request the item through interlibrary loan and indicate the call number. Make sure you have updated your ILL user information as stated above.

When items will be delivered: Deliveries will be made at least once a day, Monday-Friday 8am-4pm.

Please note:

  • *If we are not able to deliver books to your office, they will be left with either your department secretary and/or in your department mailbox.*
  • *Library staff may not be able to deliver to offices with card access.*

Questions? Email the interlibrary loan office at

How to Participate

To participate in Campus Delivery:

  • Log in to your ILL account
  • Select 'Change User Information' on the left-hand side of the Main Menu
  • Select 'Yes' for Campus Delivery
  • Enter your main Syracuse campus office or mailbox location where you would like library items delivered
  • Click 'Submit Information'
  • Now any new requests will be delivered to your indicated campus location


Don't have an ILL account? Here's how to set one up:

  • Go to the ILLiad LogonPage
  • Select 'First Time Users' under the login boxes
  • Click the button at the bottom of the page that says 'First Time Users Click Here'
  • Fill out all the required fields in the form
    • Tip: Use your ESF/SYR netid as your ILLiad username
  • Select Campus Delivery and enter your main campus office or mailbox location